1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the w3copilot Chrome extension, website, and related services (collectively, the "Service") operated by w3copilot ("we," "us," or "our").
By creating an account, installing our Chrome extension, or otherwise accessing the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
2. Description of Service
w3copilot is an AI-powered meeting transcription tool delivered as a Chrome browser extension. The Service provides:
- Real-time meeting transcription for Google Meet, Zoom (web), and Microsoft Teams (web)
- AI-generated meeting summaries, action items, and coaching insights
- Transcript search, sharing, and export capabilities
- Integrations with third-party productivity and CRM tools
The Service operates within your browser without joining meetings as a visible bot participant.
3. Account Registration
To use certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Keep your account credentials confidential and secure
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms or remain inactive for extended periods.
4. Subscription and Payments
Free Tier:
We offer a free plan with limited features as described on our pricing page. We reserve the right to modify free tier limits at any time.
Paid Plans:
Paid subscriptions are billed in advance on a monthly or annual basis through our payment provider (Razorpay). By subscribing, you authorize us to charge your payment method on a recurring basis.
Price Changes:
We may adjust pricing with 30 days' advance notice. Price changes take effect at the start of your next billing cycle.
Refunds:
We offer a 14-day refund for new paid subscriptions. After 14 days, payments are non-refundable. Annual subscriptions that are canceled mid-term will remain active until the end of the current billing period.
Cancellation:
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You retain access to paid features until then.
5. Acceptable Use
You agree not to use the Service to:
- Record meetings without appropriate consent from all participants, as required by applicable laws (including two-party consent jurisdictions)
- Violate any applicable local, state, national, or international law or regulation
- Upload, transmit, or distribute malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to other users' accounts, our systems, or third-party services
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to harass, abuse, threaten, or discriminate against any person
- Resell, redistribute, or sublicense access to the Service without our written consent
- Use automated means (bots, scrapers) to access the Service beyond normal extension operation
- Interfere with or disrupt the integrity or performance of the Service
We reserve the right to suspend or terminate accounts that violate these restrictions.
6. Recording Consent and Legal Compliance
Important: Meeting recording laws vary by jurisdiction. Some regions require all-party consent before recording a conversation.
You are solely responsible for:
- Understanding and complying with applicable recording consent laws in your jurisdiction and the jurisdiction of meeting participants
- Obtaining necessary consent from all meeting participants before activating recording or transcription
- Informing participants that the meeting is being recorded and transcribed
w3copilot provides tools but does not provide legal advice. We are not responsible for your failure to comply with applicable recording laws.
7. Intellectual Property
Our IP:
The Service, including its design, code, features, documentation, and branding, is owned by w3copilot and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets.
Your Content:
You retain ownership of all meeting transcripts, summaries, and other content generated from your meetings ("Your Content"). By using the Service, you grant us a limited, non-exclusive license to process Your Content solely to provide, maintain, and improve the Service for you.
Feedback:
If you provide suggestions, feature requests, or other feedback about the Service, we may use that feedback without obligation to you.
8. Third-Party Integrations
The Service may integrate with third-party platforms (Google Meet, Zoom, Microsoft Teams, Slack, HubSpot, Notion, etc.). Your use of these integrations is subject to the respective third party's terms and privacy policies. We are not responsible for the practices or content of third-party services.
9. Service Availability and Modifications
We strive to maintain high availability but do not guarantee uninterrupted access. We may:
- Modify, suspend, or discontinue features with reasonable notice
- Perform scheduled maintenance (with advance notice when possible)
- Experience downtime due to circumstances beyond our control
We are not liable for any loss or damage resulting from service interruptions.
10. Limitation of Liability
To the maximum extent permitted by law:
- The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory
- We do not warrant that transcriptions will be 100% accurate, complete, or error-free
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
- Our total aggregate liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim
- We are not liable for actions taken by you based on AI-generated summaries, action items, or coaching insights
11. Indemnification
You agree to indemnify, defend, and hold harmless w3copilot and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any recording consent laws
- Your Content or its use by authorized recipients
12. Dispute Resolution
Governing Law:
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Informal Resolution:
Before filing any claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
Arbitration:
If informal resolution fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA), except that either party may seek injunctive relief in court for intellectual property matters.
Class Action Waiver:
You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions or class arbitrations.
13. Termination
We may suspend or terminate your access to the Service at any time if you violate these Terms or if we reasonably believe your use poses a risk to the Service or other users.
Upon termination, your right to use the Service ceases immediately. You may request export of Your Content within 30 days of termination by contacting [email protected]. After 30 days, Your Content may be permanently deleted.
Provisions that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnification, and limitation of liability.
14. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Your continued use after changes become effective constitutes acceptance.
15. Contact
For questions about these Terms:
- Email: [email protected]
- Website: w3copilot.com/contact